Linux System Administrator

Linux System Administrator

(Internal Title: IT Operations Support Specialist)

Summary of Role

As an IT Operations Support Specialist, you will be responsible for Tier 2 level support for a Global IT infrastructure platforms and applications. You will work with a wide variety of the latest and best in class technologies; collaborate with some of the best in the industry. You thrive in a fast-paced, dynamic environment.

What will you be doing?

  • Tier 2 troubleshooting on wide range of incidents, ranging from web services, platforms, infrastructure, network, security, telecommand applications.
  • Provide technical guidance and assistance to Tier 1 Support.
  • Work closely with or escalate to Tier 3 groups including System Administrators, Security, DevOps, etc.
  • Create and maintain SOPs (Standard Operation Procedures).
  • Identify potential systems problems and escalate to internal or external teams for resolution.
  • Continuously develop and improve on technical aptitude, service knowledge
  • Participate in special projects as required.

What will you need?

  • Exceptional troubleshooting skills in several of the following: Linux/Unix/CentOS, MS Windows Server 2012/2016, Cisco networking/routing, shell bash scripting, PowerShell scripting
  • Strong understanding of networking including TCP/IP, routing, LAN, and WAN.
  • Highly motivated with a keen sense of ownership, autonomous, detail-oriented, highly organized, and quick to adapt to changes.
  • 3+ years’ similar experience
  • Excellent English communication skills, both verbal and written.
  • Ability to work on a rotational shift basis on weekends but within business hours.
  • Experience providing remote support for end users and systems
  • Python experience
  • Experience with applications based on Java, JEE, MSSQL, MySQL
  • ITIL® Foundation certification.

What’s in it for you?

  • Generous medical and dental insurance and benefits plan - 100% premium paid!
  • Employer-matching RRSP program
  • Open concept work environment - we encourage collaboration!
  • Endless supply of espresso, coffee, tea and a fully equipped kitchen (you can even make your afternoon cappuccinos or iced-coffee right in the kitchen)
  • Fresh fruit baskets delivered to each department twice a week
  • $500 towards your favorite health & fitness program
  • Parking - yes, it's FREE!
  • Team building, staff parties, outing, group activities, you name it!
  • Raffles & free ticket giveaways and much, much more!